Privacy policy
Last updated:04/07/2025
At Morada Escapes, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a booking, or interact with us.
1. What Information We CollectWe may collect the following types of personal information:
Name
address
Phone number
Payment details (processed securely via third-party platforms)
Booking details (such as stay dates and property preferences)
Any personal information you choose to provide through contact forms or emailWe may also collect non-personal information such as IP addresses, browser type, and pages visited, through the use of cookies and analytics tools.
2. How We Use Your Information
We use your information to:
Process bookings and payments
Communicate with you regarding your stay
Respond to inquiries or provide support
Improve our website, services, and guest experienceSend promotional emails (only if you opt in)
3. How We Store & Protect Your DataWe take reasonable steps to ensure your personal information is stored securely, and protected from misuse, interference, loss, unauthorised access, modification or disclosure. Your payment information is processed through secure third-party platforms (e.g. Airbnb, Stripe) and is not stored on our servers.
4. Sharing Your Information
We do not sell or rent your personal information. We may share it with:Trusted third-party providers (e.g. booking platforms, payment processors, cleaners, or IT providers) only as needed to deliver our servicesAuthorities if required by law or legal process
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5. Cookies & Website Analytics
Our website may use cookies and third-party analytics tools (like Google Analytics) to help us understand how visitors interact with our site. You can choose to disable cookies via your browser settings.
6. Access, Updates & DeletionYou have the right to:
Access your personal data
Request corrections
Request deletion of your information (subject to legal and contractual obligations)
To make a request, please contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy occasionally. All changes will be posted on this page with the updated date.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at:
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